COVID-19 UPDATE APRIL 23, 2020: Due to the COVID-19 pandemic, Georgia Aquarium closed to the public on March 13, 2020 and will remain closed until further notice. As a nonprofit organization that depends on admissions, private events, and donations for funding, this has greatly impacted our operations. During the closure, the Aquarium committed to pay all employees until May 9, 2020.
Based on the size of our organization, Georgia Aquarium does not qualify to receive funding from stimulus packages and the difficult decision to furlough over 50 percent of our staff effective May 10, 2020 was made. Staff dedicated to animal care and building operations make up 80 percent of the remaining employees. Georgia Aquarium’s president and chief executive officer, Dr. Brian Davis along with the senior leadership team are taking salary reductions.
Like many, our operations continue 24 hours a day, 7 days a week. Even during our closure, we maintain operations in regards to animal care, feedings, and upkeep without incoming revenue.
Our commitment, as always, remains in providing exceptional animal care and ensuring that our staff are taken care of.
To assist our staff during this time, we will pay furloughed employees’ medical, vision, and dental insurance and they will not lose coverage. In addition, to ease the burden of this situation, we will file for each employee’s unemployment benefits weekly.
It is our hope to ultimately return all furloughed employees to full employment once the Aquarium can reopen and resume safe and appropriate business operations. Given the unpredictability of the current situation nationally and globally, we do not have a definitive date when furloughed employees can expect to return to work or when the Aquarium will reopen to guests.
These are unmatched and daunting times for all of us. Many businesses across Georgia and the nation have been faced with a similar circumstance and we understand how challenging it is for all those affected.
COVID-19 UPDATE MARCH 19, 2020: After careful consideration, we have made the decision to temporarily close Georgia Aquarium to the public until further notice. Please continue to visit our website for the latest information as we monitor this ever-evolving situation. This decision was made as part of our commitment to you, our guests, and our team. Even though we may be closed, our animals will continue to receive all the care and love they get on a daily basis.
We appreciate your support and understanding and will continue to provide updates as they become available. Stay safe, everyone!
For questions about Aquarium tickets, reservations and events, please contact our Call Center at 404-581-4000 or email email@example.com.
March 13, 2020: After careful consideration, we have made the decision to close Georgia Aquarium to public guests beginning Saturday, March 14, 2020 for a two-week period. We have been closely monitoring the ever-evolving situation around COVID-19 and continue to be committed to the health and wellbeing of our guests, staff, volunteers, and animals.
What this means:
- We will close to the public beginning Saturday, March 14, 2020 and will remain closed until at least the end of the month. At this time, we plan to reopen on Saturday, March 28, 2020. We will continually reassess our operating schedule until then.
- All Animal Interactive Programs, animal encounters, sleepover programs, swims & dives, birthday parties, and other programming are cancelled.
- Our Manta Race 5K and Sips Under the Sea: Y2K events are cancelled.
- Please call the Call Center at 404-581-4000 to reschedule your tickets or experiences for another date, receive a credit for future use, or request a refund.
- We implemented enhanced cleaning procedures when awareness for COVID-19 heightened and will continue to sanitize and clean our facility even during our closure to the public.
- Our animals will receive uninterrupted care from our trainers, aquarists, and veterinarians.
- We will continue to follow guidelines established by the Centers for Disease Control (CDC) and will update operations and policies as necessary.
This decision was not made lightly, and we understand the complexities of this evolving situation. We apologize for any inconvenience and hope to see you all in the future. Stay safe!
Centers for Disease Control and Prevention: Coronavirus Disease 2019 (COVID-19)
Centers for Disease Control and Prevention: Coronavirus Disease 2019 (COVID-19) FAQ’s
Centers for Disease Control and Prevention: Communications Resources
World Health Organization: Coronavirus Disease (COVID-19)